Tips for a Successful ID Program

Before photo session

• Save all original packing materials.
  • Any equipment to be returned must be in original packaging.
• Set up the system in a well lighted area with good access.
• Record serial numbers in one place.
  • Invoice, front panel of manual, etc.
• Complete and mail registration cards.
  • This activates warranties. You will be notified of any updates.
• Cheat sheet should be posted or kept near the ID system.
• Review maintenance procedures.
• Review manual and drop down menus within security.
  • Understand functions and review for future possibilities.
• Reference F1 (Help Option) often.
  • This provides tips for function currently in use.
• Train ALL users.
  • Each staff member should practice creating an ID and other main activities using the cheat sheet provided.
• Prepare data and card designs in advance.
• Have database reviewed.

Prepare your staff/members

• Circulate memo introducing new badging program a week or two in advance.
• Explain the benefits of the program - such as increase in security, automated access or payroll system.
• Create badges for supervisors, management, teachers, etc., first. This has proven to be helpful in the full acceptance of the program.

On-going

• Perform regular maintenance on all equipment.
• Clean printer after each ribbon change.
• Back up data regularly.
• Visit manufacturers' websites for software and hardware updates.
• Call IDentiphoto with any problems or questions.

Support

• In addition to one year of free technical support, IDentiphoto offers:
  • Training packages
    • Refresher course
    • Beginner course
    • Advance/administrator course
• Extended warranties.
• Tech support - 9:00 a.m. - 5:30 p.m., Monday - Friday, Eastern Standard Time
• On-site technical support available.