IDentiphoto Company, Ltd. - Specialists in IDentification

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Tips for a Successful ID Program



Before photo session

  • Save all original packing materials.
    • Any equipment to be returned must be in original packaging.
  • Set up the system in a well lighted area with good access.
  • Record serial numbers in one place.
    • Invoice, front panel of manual, etc.
  • Complete and mail registration cards.
    • This activates warranties. You will be notified of any updates.
  • Cheat sheet should be posted or kept near the ID system.
  • Review maintenance procedures.
  • Review manual and drop down menus within security.
    • Understand functions and review for future possibilities.
  • Reference F1 (Help Option) often.
    • This provides tips for function currently in use.
  • Train ALL users.
    • Each staff member should practice creating an ID and other main activities using the cheat sheet provided.
  • Prepare data and card designs in advance.
  • Have database reviewed.


Prepare your staff/members

  • Circulate memo introducing new badging program a week or two in advance.
  • Explain the benefits of the program - such as increase in security, automated access or payroll system.
  • Create badges for supervisors, management, teachers, etc., first. This has proven to be helpful in the full acceptance of the program.


On-going

  • Perform regular maintenance on all equipment.
  • Clean printer after each ribbon change.
  • Back up data regularly.
  • Visit manufacturers' websites for software and hardware updates.
  • Call IDentiphoto with any problems or questions.


Support

  • In addition to one year of free technical support, IDentiphoto offers:
    • Training packages
      • Refresher course
      • Beginner course
      • Advance/administrator course
  • Extended warranties.
  • Tech support - 9:00 a.m. - 5:30 p.m., Monday - Friday, Eastern Standard Time
  • On-site technical support available.
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